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Quicken not loading data file

bpelle

Hi, Quicken not loading data file today. Using Windows subscription version.

Downloaded and installed latest update. Not resolved. Downloaded and installed Quicken. Not resolved.

Attempted to use Quicken Online but receive server error and transactions downloading message constant.

Just asked me to renew subscription which I've done.

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bpelle

Restarted computer again. Still not loading data file.

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John@113

I am unable to load my data files as well.

Interestingly, mine will load if I turn off internet access. Once loaded, I turned on the internet and the One Step Update wouldn't run.

Me thinks that Quicken servers are on the fritz.

John@113

https://community.quicken.com/discussion/comment/20390654#Comment_20390654

bpelle,

Turn off your wireless connection and see if the data file will load.

John@113

I am back up and running.

bpelle

John@113, Quicken back up and running after doing nothing more than renewing subscription. Normally auto renews. Quicken On the Web working as well.

Thank you

TCL Peter Rabbit

appears some issue with accessing Quicken servers as I have the same problem loading the data file. disconnect from internet lets the file load.

jordan.jacob

I previously experienced this issue, which possibly seemed related to Online Billers. I had to restore a backup from a few weeks prior and redo everything without adding the online billers again. This happened to me back in June. Turning off the internet temporarily allowed me to load the data file, but I experienced issues with the one-step update process.

TCL Peter Rabbit

I waited a short time. tried again - everything seems to be resolved. Would suggest Quicken add code to detect when there are issues contacting Quicken servers, let you load the file but with a warning that online services are unavailable.

bpelle

Thanks everyone. I will assume that in this case it was the subscription renewal as I was able to get back up and running after making payment.