Investment Account Transaction Register not displaying

Question

From the Portfolio Window, I click on an Account wherein I used to get the transaction register.  The same action is done for a new account just added I get a window displaying 4 cards - Security, Top Movers, Portfolio by Security, and Value over Time.  This only happens with the new account.  What do I do to get back to the transaction register?

Thanks, Deb

Boatnmaniac · Accepted Answer

Go to Account Register > upper right Gear icon > Edit Account Details > General tab > select Complete - Positions and Transactions (in the Tracking Method box).

I would also suggest that you go to Edit > Preferences > Investments > make sure the box for Default to Simple investing for new accounts > OK so if/when you add new investment accounts they will instead by default be set up with Complete investing.

Did you previously have the register showing for this account?  If so, have you had any new securities transactions that are not showing up in the register after selecting Complete investing?

If so, that is because Simple investing does not track securities transactions so they are not entered into Quicken during download.  The only ways to get those missing securities transactions added into the Complete investing register is to add them manually or to restore a backup file from just before your account changed to Simple investing and then do OSU to get the missing transactions downloaded.

Boatnmaniac · Accepted Answer

To make sure I am understanding what you are currently seeing in the account:  This is what a Simple Investing investment account screen looks like.  Is this what you are seeing instead of seeing an a transactions register?

If it does look like this, then please confirm that you not only changed your Preference (per the picture file you attached to your post) but did you also select Complete - Positions and Transactions on the General tab of Account Details?

The picture you attached to your last post shows that you changed your Preference so that Simple Investing is not the default for new accounts.  But that Preference does not change anything with accounts that are already set up in Quicken.  To change an existing account from Simple to Complete you need to select Complete - Positions and Transactions on the General tab of Account Details and then click on OK.

If you are describing a Simple Investing investment account and if you cannot select Complete - Positions and Transactions on the General tab of Account Details, then who is your investment broker and what type of investment account is it?

BTW, OSU means One Step Update.  It is the process of letting Quicken download transactions from financial institutions.

DLS · Accepted Answer

You did it. but did you also select Complete - Positions and Transactions on the General tab of Account Details? - Nope it was checked Simple - changed to Complete and the trans register is there. Thanks so much, Boatnmaniac. Deb