Chase credit card Downloads

Johnsat
Johnsat Quicken Windows Subscription Member ✭✭
edited November 2023 in Errors and Troubleshooting (Windows)

I have the premier classic. R52.33 Build 27.1.52.33. I keep getting the OL-122A error message when I try to download credit card transactions. The browser says the download is complete but it will not load into quicken. I have been using this product for many years with this Chase account and have never had a problem. I tried the various troubleshooting suggestions regarding refresh account and so forth with the same result

Comments

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    See this:

    https://community.quicken.com/discussion/7941278/updated-10-18-23-chase-ol-221

    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • Johnsat
    Johnsat Quicken Windows Subscription Member ✭✭

    I did contact Chase as some have suggested. This is the response I got from Chase "Our investigation shows that Quicken has partnered with
    Chase and is informing it's customer's about the bank-hosted sign-in form to authorize downloads. For assistance, we request you to contact Quicken support team and they will be able to resolve this issue in real-time. "

    Help! Thanks

  • Johnsat
    Johnsat Quicken Windows Subscription Member ✭✭

    I deactivate my Chase account on the online tab and then reactivated it. It took me through the process for one step transfer. It successful downloaded transactions.

This discussion has been closed.

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