A Classic crash 2 days in a row

Rocket J Squirrel
Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
edited December 2023 in Errors and Troubleshooting (Windows)

QWin R52.33 has now crashed 2 days in a row for me in exactly the same way. It crashes during the EWC+ section of OSU. This never happened prior to R52.33. I did Report a Problem.

Is this a known issue?

osucrash.png

Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

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Comments

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Well, the usual advice…restart your computer and try again. If that fails, Reset those accounts that are failing. If that fails, deactivate and reactivate those accounts that are failing. If that fails, try restoring a backup data file and see if that works.

    I'm not experiencing any issues with OSU.

  • markus1957
    markus1957 Quicken Windows Subscription SuperUser, Windows Beta Beta

    Also seeing crashes near the end of EWC OSU. Often if direct connect accounts have downloaded transactions, their red flags will post in the Account Bar and then Quicken crashes.

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20392495#Comment_20392495

    The "usual advice" does not apply to an application crash. An application should never crash regardless of the user's data.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • Bob.
    Bob. Member ✭✭✭✭
    edited October 2023

    I can crash this update on demand by attempting to add CITI as an online biller. Crashes in .net. Falls on deaf ears.

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What seems to have worked for me is to sign out and back in with my Quicken ID.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited October 2023
    https://community.quicken.com/discussion/comment/20392599#Comment_20392599

    I have also seen this and mentioned it in one thread. But I don't normally use Quicken Bill Manager it was just a test a few days ago to see where it was as far as reliability goes because someone asked about it.

    https://community.quicken.com/discussion/comment/20392569#Comment_20392569

    Actually, from what I have seen on here it "does". I agree it shouldn't, but let's face it, most of the time the goal here isn't to actually get things fixed but just to work around the problems.

    EDIT: P.S. Now that you have found a workaround, unless someone else (or many someone elses) report it, it will certainly be ignored.

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  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Well, this same crash happened again today. So I guess my workaround didn't work.

    Quicken user since version 2 for DOS, now using QWin Premier (US) on Win10 Pro.

  • 2cornot2c
    2cornot2c Quicken Windows Subscription Member

    My build R52.33 freezes after opening the program. Sometimes it's after trying to use any functions, but sometimes it opens and appears to be operating, but no functions work, and the program is totally unresponsive; the only was to close is through task manager

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