Quicken corruption

mortch

I have been using Quicken for several years, and last year when I went to prepare my budget I discovered that my saved report of Actual vs Budget. Because of another issue I downloaded from Quicken….it did nothing to solve my problem. For planning purposes, it would be nice to see that detail. I have been unsuccessful in contacting Quicken—no response from them! I'm wondering if a switch to the web version would solve many of my Quicken issues. Any suggestions?

Thanks

Dick

Bob_L

Not sure what you mean by the web version, and your present issues are unclear in your post. Do you mean web page version from within quicken or do you mean Quicken's simplifi? Simplifi is up to you. If your file is corrupt, then going to the web will not fix that as it relies on your existing file. Have you tried validating your file(under file menu)?

mortch

Thanks for your response…it was helpful. I had not validated the data. I was not aware of that, so I tried and got several results back. I will know by tomorrow am to know for sure if that suggestion of validation fixed any of my corruption. With regards to the web version question, sorry, I meant web version. I laughed 🙂 at your next response: (my) "issue(s) descriptions were intentionally vague…". I was hoping someone from Quicken would see this and give me a call. Meanwhile, thank you for your response. I'll let you know with a follow-up post: successful/Unsuccessful

Dick

Bob_L

You can also try Super Validate which is clicking validate while holding CTL and shift if not successful. Good idea to backup first.

NotACPA

Your 1st sentence appears to be incomplete … what was it supposed to be?