BECU - OL-221 QFX

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System
System Member admin
edited December 2023 in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: when loading a QFX file I recd the following error Quicken unable to complete request [OL-221-A].

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  • Bryan2
    Bryan2 Member ✭✭
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    I'm having this same error with a BECU Business account. I cannot get Quicken to connect to BECU for a one step update with my Visa card. Now when I try to download and open a .QFX file I get the following error: Quicken is unable to complete your request.[OL-221-A]

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Bryan2,

    Since you are receiving this error when attempting to import a QFX file downloaded from the financial institution's website, you will need to contact the financial institution directly for assistance. As stated at the bottom of this support article regarding error OL-221:

    "Web Connect (Importing a QFX file from your bank's website) - Receiving this error when downloading a QFX file directly from your bank's website indicates an issue with the file itself. You will need to contact your bank to resolve this issue."

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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