Getting OL-292-B

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mikeydchicago
mikeydchicago Member ✭
edited December 2023 in Errors and Troubleshooting (Windows)

I'm getting the OL-292-B error when trying to connect to Hometown Bank. Anyone having this issue?

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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    There are about two dozen banks with variations of the name "Hometown Bank" in the list of available financial institutions. Which of them are you trying to connect to?

    It's quite possible that the bank has decided to no longer support "Direct Connect" as the connection protocol, to support a new federal rule requiring improved security from hackers.
    But, they should have informed you of this change in advance and told you what to do to reconnect.

    Try deactivating all accounts with this bank.
    When done, restart Quicken and select Tools / Add Account to reconnect your bank. Follow instructions to LINK accounts found at the bank to the already existing Quicken registers.

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