Updating transaction in brokerage account, Quicken Classic crashes

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Everytime I try to update my E Trade account, Quicken crashes. Error reports sent, no reply, cannot reach customer support, paid money to have this feature. If feature doesn't work, I want my refund. REFUND

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  • Quicken Jasmine
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    Hello @john_in_USA,

    Are you receiving any error codes or messages? When did this issue begin to occur? Does it only occur when attempting to update account(s) with E*Trade?

    Thanks!

    -Quicken Jasmine

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