Bank Transactions not downloading from RBC

Diana
Diana Member ✭✭✭

Just installed the latest update. Tried to download my transactions for my RBC bank account. The downloaded file is on my PC but did not automatically open in Quicken (used to do that). I tried to manually open the QFX file from Quicken and it just ignores it. Nothing happens.

Comments

  • Arctic Hare
    Arctic Hare SuperUser ✭✭✭✭

    Try creating a brand new quicken file as a test and try Web Connect in the new file. What happens?

  • Diana
    Diana Member ✭✭✭

    Thanks! Yes that worked. Not sure why it was not working after the update. Finnicky some times.

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