Rejected reminders keep returning.

hw1627
hw1627 Quicken Windows Subscription Member ✭✭
edited December 2023 in Paying Bills, Online Billers & Reminders (Windows)

If I reject a suggested reminder, first it gets added to the list of reminders as if I accepted it. If I delete it from the list of reminders, it returns as a suggestion the next time I start Quicken.

Any Thoughts?

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Is it just one specific reminder that's giving you problems? Or is it the entire process of Quicken suggesting transactions as potential reminders?

    A suggest reminder should not automatically convert itself into an actual reminder. It should remain in a group of suggested reminder entries.
    I haven't used this suggestion feature in quite a while, but IIRC you should be able to individually click such a reminder and Accept or Decline it. Once marked as Declined, it should not reappear again.

    Going to Tools / Manage Bills and Income Reminders click the Options menu item, then click or hover over Suggest Reminders to open the popup shown below.

    cap20 suggest reminders options.png

    To completely turn off this feature, click to remove the checkmark in front of "Suggest Reminders based on my past activity"

    Because I've turned off this feature, the 3rd and 4th option are greyed out in the image above. They will be enabled for you.
    You may want to try the 4th option, "Decline all suggested reminders". Once declined, this problem reminder suggestion should not appear again.

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