American Express connects but does not download transactions

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DaisyDoo
DaisyDoo Member ✭✭
edited December 2023 in Download, Add/Update Accounts (Windows)

AmEx required an authorization process recently and that worked ok but now when I update, it does connect but does not download any transactions. I can log into AmEx directly and see the transactions that should be downloading but in Quicken, it does not import them. I reset the account, twice and still nothing. A new issue ??

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  • DaisyDoo
    DaisyDoo Member ✭✭
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    Just found the Alert concerning this so apparently it is a known issue. Will follow the Alert accordingly.

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