Citi Double Cash not working on projected balances

simplycorbett
simplycorbett Quicken Mac Subscription Member

I'm using the Mac version of quicken classic and when trying to view projected balances under bills and income for my Citi double cash card it goes to "all accounts" and will not display just the card.

However, all my other accounts work fine.

I have tried to re-add/resync the card and the problem persists.

Answers

  • simplycorbett
    simplycorbett Quicken Mac Subscription Member

    Yeah, under bills & income and projected balances if I select the Citi card it jumps back to all accounts. It doesn't happen with any other account/card.

    Under "all credit card accounts" the Citi card scheduled income does show up and it does calculate it into all of the accounts, but I'd like to be able to see just the Citi card balance.

    I'm not sure about the last part or how to view that, I'm fairly new to quicken.

  • simplycorbett
    simplycorbett Quicken Mac Subscription Member

    Yeah, it's set for 30 days. Changing it to 60-90 etc doesn't fix the problem.

    I have already tried to delete and re-add and re-sync the account, the problem persists.

    guess I'll try contacting support.

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