Wells Fargo reauthorization problem on auto loan

Question

I successfully reauthorized and linked Wells Fargo to the existing auto load account, but… it added the current balance as a debt dated to the first payment, and also does not reflect any of my payments, so my $16k balance is now $32k, which is more than I borrowed.  I can't figure out how to go into the register and fix this.  Other posts have said that connected accounts cannot be manually corrected, but the download totally screwed up the loan amount and payment history.  Do I have to disconnect it and manually retype in three years of entries all over again?

AliciaQ76 · Answer

I ran into the same issue.  I ended up deleting my account and trying to add it back in, but was only given the option to add it as a checking or savings account.  After some back and forth with both Quicken and WellsFargo, I was advised that loans have been excluded from being utilized w/Quicken software.  I've not been able to get an answer on if it will be added in the future.

Jimcalf · Answer

update, The principal payment amounts are entered correctly, but there are no interest payments.  I've attached a PDF of what Quicken now reflects for my car loan.

Quicken F150 Payment Schedule.pdf