The only way to close Quicken when it freezes is to control alt delete and end task and it will not update, this is getting frustrating for a paying customer
Same here. Last successful OSU for me was 11/23.
I've been a Quicken user since the late 80's. This will be my last year.
How long does a "normal" OSU take, if everything goes well? On my system, OSU for 7 banks takes about 3 minutes. I do not Sync to the Cloud (for the mobile app or Q on the Web).
How long have you waited before you push the panic button? I recommend waiting at least 30 minutes. I've seen a "hung" OSU recover and resume after 30 minutes of waiting for a response from a bank.
If you haven't done so already, please do the following actions:
Validate and Supervalidate instructions First save a backup file prior to performing these steps Validate: • Click File • Select Validate and Repair File... • Select Validate File • If the data file contains investment accounts also select "Rebuild investing lots". • If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild". • Click OK • Review the Data Log. Anything interesting in there, worthwhile posting here? • Close Quicken (leave it closed for about 30 secs) • Reopen Quicken and see if the issue persists.
Super Validate: • Click File • Press and hold both CTRL and Shift keys while you click Validate and Repair File... • Select Supervalidate File • Click OK • Review the Data Log. Anything interesting in there, worthwhile posting here? • Close Quicken (leave it closed for about 30 secs) • Reopen Quicken and see if the issue persists.
