PNC Bank - Unable to link accounts to Quicken

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Fleegle61
Fleegle61 Member ✭✭
edited January 10 in Errors and Troubleshooting (Windows)

I had to reload quicken so I am running 53.16 build 27.1.53.16

I noticed that I do not have a CC listed in quicken thats in PNC. When I try to set it up via web-connect, I can sign into PNC and check off all the accounts I want to see in Quiken. Once I verify, PNC says they are linked, I get a text that they are linked, but Quicken just sits there spinning as if it didnt get the confirmation from PNC. Never had this before. Just wanted to check here before I open a ticket or call them

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Fleegle61,

    This sounds like it could be an issue with your online token and your connection with PNC and Quicken.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Please let me know how this goes!

    -Quicken Jasmine

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