American Express
Are there any updates? It's been over a month now and it's extremely frustrating. I would think this would be something that has somewhat of a priority. I am still unable to download Amex transactions.
Comments
-
As far as I can determine, my connections to AmEx for credit cards and "American Express - Banking" for a Savings account are, after some hiccups, now working OK.
Please provide more details.
- What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx or R x.x.x) are you using? Click Help Menu / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release. You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
- US, Canadian or other international version of Quicken?
- Is your subscription still active? Or is it expired?
- What version of Windows or Mac OS are you using?
- What error codes, error messages, symptoms do you get?
- What bank(s) are you having issues with?
- What account types (checking, savings, etc.) are you having issues with?
- How frequently do you download using One Step Update or "Update Now"?
- Does this problem occur when you run One Step Update (Mac: update all accounts) from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
- What have you tried so far to resolve the issue?
0 -
its a subscription that goes until next summer and I just downloaded the latest version (Windows) r53.26. it's only amex and i don't get any error messages it just doesn't download any activity. I will try to do an update but then when i reconcile it asks if I want to update when I just did. I called amex and they were aware of the issue as well as quicken with no luck. My wife is having the same issue.
0 -
If your accounts are properly activated for downloading, perhaps this will help resolve the problem:
https://www.quicken.com/support/missing-some-transactions-when-downloading-bank0
