CC 502 Errors On Marcus Saving and CD Accounts 'One Step Updates' starting on 1/2/24

jerry7773

Began getting the dreaded CC-502 error for my Marcus Savings and CD account’s when using One Step Update on the early morning of Jan 2, 2024. I have Quicken Premier Ver R53.32, Build 27.153.32. I did the acc't ‘reset’ thing and it failed. I ‘removed’ the savings account entirely from the one step update (and subsequently, a separate CD acc’t today) and attempted to “add a new acc’t’ process and that failed too. Anyone else having this issue with Marcus (aka Goldman Sacks) ? Oh yes, ALL my other banking and investment acc'ts One Step Update work fine and yea, I can log in via a browser.

Quicken Anja

Hello @jerry7773,

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.