credit balance showing incorrectly on online balance

pamela77
pamela77 Member ✭✭✭
edited February 6 in Registers & Transactions (Mac)

I am using quicken 7.4.2 on a Mac using OS 14.1.2. One of my credit cards (Citi card) has a credit balance of $1456, but in the online balance in the upper right hand corner it shows as -1456 and in the sidebar it shows as a minus (red). The running balance in the register is correct and shows the black credit balance. Another card (delta) has a credit balance that shows the credit balance in the side bar correctly as a black positive number. I tried to go in and correct the online balance but it wanted to add live balance adjustment of 0, and it didn't change anything. Any advice would be appreciated.

Answers

  • pamela77
    pamela77 Member ✭✭✭

    Thank you Rick, you are right, a credit balance it not frequent😏. So the other card that correctly shows the credit balance is transmitting things differently then? It's just Citicard that has the problem. I thought maybe there was a way to get quicken to see it correctly but if it's on the other end then it's not an error that I am making.

    Thank you!

  • pamela77
    pamela77 Member ✭✭✭

    Thank you RickO, I guess I'll just live with it since it is an uncommon event. I think Quicken has more important things to fix. Thank you very much for your help.

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