PA529 plan connects but does not update all accounts properly

JustinD

I can connect to my PA529 accounts with an aggregator account. I have four children. Each time I connect, one of the four kids balances correctly updates but the other three do not. I have attempted to delete the accounts and reconnect. Same thing happens. I have attempted to change the type of accounts from 529 to brokerage and again the same thing happens. Help! This is very frustrating!

JustinD

And to make matters worse, each time I delete an account and reconnect, a different account displays the proper balance while the others reset to wrong balance. I have even tried to delete one account at a time and all four accounts at a time and reconnect, but the same thing happens. I cant seem to get more than one account balance to be correct at a time.