UI issues on high resolution monitor

sneff30

I've looked around and found a few discussions about using Quicken with high resolution monitors and was hoping somebody somewhere had some tips for me.

I'm using the newest release of Quicken Classic Windows on a single 3840x2160 monitor scaled to 175% in Windows display settings and have frequent UI issues. Buttons popping in and out, borders around cards on the dashboard expanding/popping, some buttons blowing up to fill my entire window and blocking the view.

Will the qw.exe.manifest workaround fix this issue? I do not have that file in my default Quicken directory. Any help is appreciated.

Quicken Anja

Hello @sneff30,

If you haven't already, I recommend you try overriding the scaling for Quicken by following the steps below. Please, make sure Quicken is not open and running while performing these steps.

1. Right-click the Quicken icon on your desktop and select Open file location.
2. Right-click the qw.exe file and select Properties.
3. Select the Compatibility tab.
4. Click Change high DPI settings.
5. Check the box for Override high DPI scaling behavior and set the Scaling performed by to Application.
6. Click OK.

You can also try changing other settings in the Compatibility tab:

Before attempting these steps, be sure to make note of the settings you currently have selected. 

While in the Compatibility tab mentioned in the steps above, try unchecking all the boxes. If this doesn't resolve the issue, click the Change high DPI settings button and uncheck the boxes on that screen. 

Let us know how it goes!

sneff30

https://community.quicken.com/discussion/comment/20407839#Comment_20407839

Thanks for the suggestion. Unfortunately, it didn't resolve my issue, but it did make my graphics/UI much sharper/crisper.

sneff30

https://community.quicken.com/discussion/comment/20407839#Comment_20407839

I've just resorted to using Quicken on my laptop as none of these UI issues are present on it's 1080p display. It's also a bit smoother to run the application, perhaps Quicken doesn't play nice with my AMD Ryzen 7700X?

Quicken Anja

Thank you for following up!

Glad to hear Quicken is running smoothly on a different laptop. However, if you wish to pursue further troubleshooting on the other computer, you can also review and follow the steps in this support article. Otherwise, we would advise reaching out to Quicken Support directly for further assistance.

Thank you!