Empty "Add Account" Box

System
System Member admin
edited February 4 in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: Add New Account - Windows I Have No + on Account Bar to Add a New Account.

Comments

  • deborah0005
    deborah0005 Member

    Using Classic Deluxe, trying to add Ally.com or Barclays.com bank/savings accounts. It let's me select either financial institution, but then I get this empty box without the ability to add the accounts.

    image.png

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Go to Help > About Quicken. What version does it say you are running? Does it show your subscription is current?

    Have you tried closing and reopening Quicken?

    You could try uninstalling Quicken and then reinstalling it. If you go this route, I suggest you download a fresh copy of the installation file from https://www.quicken.com/activate.

    Quicken Classic Premier (US) Subscription: R59.10 on Windows 11

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