Expense re-categorized on desktop, showing as spent in app, but no expense listed!?

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KLMQkn
KLMQkn Member

In my budget, I had an expense that was wrongly categorized. I changed the category in the desktop. when I go to the app, I see the funds deducted from that budget line, but when I go to the details it says "no expenses." I have synced multiple times from the desktop as well as the app. I also deleted and reinstalled the app—no luck. Please help!

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  • Valderi
    Valderi Member ✭✭✭✭
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    If you mean "Mobile app" by "App", try this:

    1. Re-categorize your transaction on your desktop. Do not sync.
    2. Go to [Preferences] + [Mobile & Web]
    3. Click on [Reset your cloud data]

    After reseting, everthing should be fixed: your transactions on your desktop will be transfered on your cloud data.

    I hope it helps.

  • KLMQkn
    KLMQkn Member
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    Hi! Thanks. I did this but the "ghost" transaction is still showing up on my mobile app. Another transaction I put in the desktop version did sync to the mobile app at this time so there is definitely a connection.

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