One Step Update Hangs up on "Processing Data"

BobD543

I have Quicken Premier. One Step Update continues to hang up on "Processing Data" for multiple bank and credit card accounts. I have uninstalled/reinstalled Quicken Premier, rebooted my Windows PC, etc. Please help. Thank you.

NotACPA

Try going thru your accounts one by one and clicking Update Now (in the upper right corner) for each until you can identify the problem with any account … then see if you can resolve those issues (or get help here).

BobD543

Thanks NotACPA. I have tried to do that (update individual accounts), and am seeing this issue of multiple accounts (bank, credit card, etc.) Each time the update hangs up in "Processing Data" step and never comes out of it. Eventually I have to end the program.

NotACPA

If you're doing Update Now on a single account at a time, how are you seeing this on multiple accounts?

Do it on ONE account, and report the results.

BobD543

Thanks NotACPA. I am trying them on single accounts one at a time, and each time the program freezes.

BobD543

The problem appears to be related to Quicken Mobile & Web syncing. I have disabled it, and now the accounts are updating fine.

NotACPA

That's a known issue.

BobD543

Thanks NotACPA. Do you know if Quicken is working on resolving the isse with Quicken Mobile & Web syncing causing hang ups? It seems to be chronic.