In recent days, the downloaded data from brokerage accounts at SEI don't align with data in Quicken Windows. The account balances on the SEI website don't match with the account balances on SEI. Any ideas?
Hello @Lee Wunsch,
Are you receiving any error codes or messages? What is your connection method with SEI? You can see the connection method by navigating to Tools > Account List. When did this issue begin to occur? After a recent update? Are you still able to download transactions but the balance is incorrect?
Thanks!
No error messages. Connection is Direct Connect. Problem started several days ago. Transactions download but balances are incorrect.
If you haven't already, I suggest you try to deactivate all accounts for this financial institution, then force Quicken to "discover" all available accounts and see if this will help resolve it. Please, follow the instructions below in order to do so. I suggest saving a backup before proceeding (just in case).
Once that is done, see if the issue still continues to persist. Let us know how it goes!
I followed the instructions. Here's the result:
One of the four accounts in question matches exactly the online balance, though continues to indicate that there is an unreconciled download which there is not.
Two of the four accounts match almost exactly (within $1 - $2).
The fourth account is still substantially off from the online balance.
