Can't Change Web Connect to Direct Connect for USAA

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EBPT
EBPT Member ✭
edited February 13 in Download, Add/Update Accounts (Windows)

USAA dropped support for QFX files so now we have to move from Web to Direct Connect. Quicken's instructions work until it calls out the "Change connection method" and says if that doesn't exist to "Click Deactivate" instead. Neither of these options show in the "Online Services" tab of the "Account Details" dialog box. Please see attached pics. What do I do next?

Quicken Actual Dialog Box.jpg
Quicken Instructions.jpg

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