Program Hanging [Edited]

Question

When I go to sync quicken on my windows laptop the program just continues to run and run. The only way to be able to stop it is to go into task manager on my computer and shut the quicken program down. The information is being transmitted, but program never shows sync as completed.

RalphC · Answer

If you're sure you restored a known-good file (one that had no OSU issues and not a backup of a corrupt file), create a new test data file and enter some accounts into OSU and see if the issue persists.  If not, then you need to do troubleshooting on which account(s) is/are hanging.  You would need to try to Reset the account(s).  If that doesn't work, deactivate and reactivate the If,count(s).

If however, the new test data file also has issues, you might need to uninstall and reinstall Quicken.

jpinphx · Answer

have done this as well and it still happening.

RalphC · Answer

The next troubleshooting step would be to restore a known-good backup of the data file.