cc-502 Errors Marcus Bank

Dave-Gee

I've been getting CC-502 errors for at least the past 5 weeks whenever I've tried to update Marcus Savings and CD accounts using Quicken Deluxe with Windows. I have been able to access the accounts using PC web browsers. In a 1/4/2001 update you acknowledged this problem and closed the discussion. Why would you close a discussion of an ongoing problem?

Quicken Anja

Hello @Dave-Gee,

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all updates.

Also, regarding closed posts, per protocol, all posts are closed after 30 days of inactivity regardless of whether an issue is resolved or not.

We apologize for any inconvenience! Thank you.