desktop app fails to load after failed update

ErikaHeckscher
ErikaHeckscher Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

today 5 February 2024, quicken tried an update, and it failed, and now the desktop app will not load at all. The modal just comes up, then disappears. Any suggestions? TIA

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @ErikaHeckscher,

    How did the update fail? Did you receive any error codes or messages? What exactly occurs when attempting to open the Quicken desktop application?

    Thanks!

    -Quicken Jasmine

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