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desktop app fails to load after failed update

ErikaHeckscher

today 5 February 2024, quicken tried an update, and it failed, and now the desktop app will not load at all. The modal just comes up, then disappears. Any suggestions? TIA

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Quicken Jasmine

Hello @ErikaHeckscher,

How did the update fail? Did you receive any error codes or messages? What exactly occurs when attempting to open the Quicken desktop application?

Thanks!

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