desktop app fails to load after failed update

ErikaHeckscher
Quicken Windows Subscription Member ✭✭
today 5 February 2024, quicken tried an update, and it failed, and now the desktop app will not load at all. The modal just comes up, then disappears. Any suggestions? TIA
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Comments
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Hello @ErikaHeckscher,
How did the update fail? Did you receive any error codes or messages? What exactly occurs when attempting to open the Quicken desktop application?
Thanks!
-Quicken Jasmine
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