Issues Downloading from Tangerine
We are using Quicken Canada on a Windows 11 PC.
When we're logged into Tangerine Bank and select download with the option download all transactions since last download, the download creates a file but when you double click it, no transactions show in Quicken and no error messages appear. In order to download Tangerine transactions for posting, one has to download using a date range.
Is there something we need to clear or rectify in Quicken or is this a known Quicken issue with Tangerine?
Thanks.
Comments
-
What type of file are you downloading? QFX or CSV?
Have you tried creating a brand new Quicken file and testing the behaviour in the new file? This can be a helpful troubleshooting step.
BTW, Tangerine is notorious for not working well with Quicken. Changing financial institutions will give you a better experience in Quicken.
-1 -
Downloading a QFX file.
0 -
This is not new. I have been using the date range for a long time (many months).
0 -
Have you tried creating a brand new Quicken file and testing the behaviour in the new file? This can be a helpful troubleshooting step.
-1
