I can't use Quicken anymore... Did something change in the last week?

LD71

I have Quicken on Windows. I launched Quicken today and get prompted to sign in to my QuickenID (not the usual password prompt for my data file). I signed in and I only see my account list on the left, the dashboard on the right was not getting displayed. Quicken was not responsive or useable. I click on an account, nothing happens. A few minutes later, I am back to the QuickenID sign in screen again. I repeated this process several times and same non responsive partial quicken screen is displayed and I just couldn't get to my data! The sign in process is quite frustrating by itself since it sends a different code to my phone at every sign in. How can I get past the QuickenID sign in? My ID and password were always accepted and I was able to log in on quicken.com.

[Deleted User]

@LD71 -

Have you tried restoring a backup?

If that doesn't work, then you can try opening Quicken without opening your data file and running a Validate or Super Validate. You can do this by holding down your [Ctrl] key as you click on the icon to open Quicken. Keep holding the [Ctrl] key down until Quicken finishes loading.

You should see a blank screen with just File and Help in the Menu Bar. Click on File→Validate and Repair File. On the Validation Screen, check "Validate", hit the browse button to load your data file, and then run the file validation. When it completes, close out of Quicken, and then sign back in.

If you are still unsuccessful, then do a Super Validate by holding [Ctrl+Shift] and then File→Validate and Repair File. The Validation screen should show a "Super Validate" checkbox. Go ahead and do the validation process and re-sign in after it completes and then sign back in.

If this doesn't work, then do another file validate. This time just hold down the [Ctrl] key and then click on File→Validate and Repair File. The Validation screen should show "Authorization Block will now be fixed" by the Validate checkbox. Go ahead with the validation process and sign back in.

If all of this fails to fix your issue, then I would uninstall and reinstall the Quicken program. This will not change or harm your data file. After you reinstall Quicken, I would start by trying to open your data file, and then restoring a back file.

If all else fails then I would contact Quicken Support. https://www.quicken.com/support/quicken-support-options