Quicken freeze up when downloading invoices etc to a transaction

Mike Bohart

Ihave been a Quicken user for several years, currently running Quicken Classic for Windows. Since the last two updates, I have had the program freeze whenever I try to upload an invoice etc to a particular transaction. The whole program freezes & the only way I can get going again is to go out to my computer home page then wait until the Quicken page icon at the bottom of the screen goes away, then click on the Quicken icon to start again. Help please!

Quicken Anja

Hello @Mike Bohart,

Does the freezing only occur when uploading an invoice as you described above, or are there other actions where you have noticed this as well?

To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!