Missing Transactions

gener15
gener15 Quicken Mac Subscription Member
edited March 24 in Errors and Troubleshooting (Mac)

Hello, recently Quicken stopped downloading all transactions for my banking and credit card accounts, mostly Chase and American Express. Only partial transactions are downloaded. Anyone know what might be causing this issue?

This seems to particularly occur with transactions that repeat with the same amount. Any insight would be much appreciated.

Comments

  • Scott Rose
    Scott Rose Quicken Mac Subscription Member ✭✭✭✭

    I am having the exact same problem with Chase transactions. All of my missing transactions are from the exact same handful of merchants. It's almost like Quicken has decided to block certain merchants' transactions over & over again.

  • allyw
    allyw Quicken Mac Subscription Member ✭✭

    Having the same problem with TD Bank, Discover, and now Capital One.

  • gener15
    gener15 Quicken Mac Subscription Member

    Checking back in. Looks like the issue for me started occurring, at the earliest, sometime after January 26th. Everything Chase is affected - checking accounts and credit card accounts, as well as American Express.

    Citibank appears ok (so far).

  • Scott Rose
    Scott Rose Quicken Mac Subscription Member ✭✭✭✭

    @Quicken Bree Is Quicken working on resolving this issue?

This discussion has been closed.

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