Quicken will not open, just spinning wheel or blank screen

System
System Member admin
edited March 24 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

Quicken blasted my desktop version, now I can't get quicken to do anything

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  • dlscps
    dlscps Quicken Windows Subscription Member ✭✭

    Since last week, I can't get Quicken to open - just the spinning wheel or a blank screen. If it does open, then I see the "File and Help" drop downs, but those disappear and just a blank screen and gray banner. Per my conversation with support, there is a known issue. Not sure if this is the same but I have been working on Quicken for Windows desktop for years and now nothing.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @dlscps,

    Would you mind providing the ticket number that was given to you during your Quicken Support interaction?

    Thanks!

    -Quicken Jasmine

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  • Hugh Mealy
    Hugh Mealy Member ✭✭

    Mysteriously, it appears to be working again. I was unable to open it for several days

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Hugh Mealy,

    Thank you for joining in.

    I am happy to hear that your issue is resolved!

    -Quicken Jasmine

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This discussion has been closed.

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