Quicken will not open, just spinning wheel or blank screen

Options
System
System Member admin

This discussion was created from comments split from:

Quicken blasted my desktop version, now I can't get quicken to do anything

.

Tagged:

Comments

  • dlscps
    dlscps Member
    Options

    Since last week, I can't get Quicken to open - just the spinning wheel or a blank screen. If it does open, then I see the "File and Help" drop downs, but those disappear and just a blank screen and gray banner. Per my conversation with support, there is a known issue. Not sure if this is the same but I have been working on Quicken for Windows desktop for years and now nothing.

  • Quicken Jasmine
    Options

    Hello @dlscps,

    Would you mind providing the ticket number that was given to you during your Quicken Support interaction?

    Thanks!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Hugh Mealy
    Hugh Mealy Member ✭✭
    Options

    Mysteriously, it appears to be working again. I was unable to open it for several days

  • Quicken Jasmine
    Options

    Hello @Hugh Mealy,

    Thank you for joining in.

    I am happy to hear that your issue is resolved!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.