Account sync stopped working

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Account sync with my bank has worked fine for years. Starting Feb 2024 transactions do not sync. There are no errors, and Quicken display says update completed successfully, but no new transactions are downloaded. I tried changing my bank password now and Quicken still says it updated successfully, when that cannot be the case because Quicken does not have the new password. It does not prompt me for a new password.

Using Quicken Mac 7.5.2

Answers

  • RickO
    RickO SuperUser, Mac Beta Beta
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    It would help to know which bank and which connection method you are using.

    But in any case, I'd try this: create a new Quicken file (menu File > New) and set up the account there. See if that works.

    If it does work, then try creating a new account in your regular file (after backing it up). If that works, then you can drag and drop all the not-already-downloaded transactions from the non-working account to the new one, then delete the non-working account.

    Quicken Mac Subscription; Quicken Mac user since the early 90s
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