I've been a satisfied user of Quicken since the days of Quicken 6 for DOS, but have recently run into issues that are the most vexing in my 30-plus years of using the software.
Since upgrading to Quicken Classic for Windows R53.32 last month the application will not synch with the mobile cloud, preventing me from synching Quicken across other devices/platforms. I am getting the familiar and dreaded error message that webview2 Runtime is not installed. Efforts to download webview2 Runtime from the MSFT server are unsuccessful as it says it cannot find the MSFT server (although a webview2 file does appear in the download folder.)
I'm running Quicken for Windows R53.53 (American version) in VMware Fusion 12.1.1 and Windows 7 Home premium edition (yeah, I told you I was ancient, now do you believe me?)
I know this issue has been written about in the Quicken Community previously and I have tried all of the suggested fixes without any luck. I tried to delete the existing webview2 Runtime program from Windows but didn't see it listed in the list of programs.
I also downloaded the QW manual patch for R54.16 to my Windows desktop but could not get it to open (error message said server could not be found.)
Calls to Quicken customer support, as others have noted, have been useless, as they claim it is a MSFT problem and they provided no deadline for when the issue will be resolved.
Can anybody here help me solve this problem? I depend upon Quicken to keep my financial life in order and being unable to synch it across my phone and iPad significantly reduces its utility.
In the meantime you can call me "BBW" — Bewitched, Bothered, and Bewildered. (Or maybe just ticked off.)
Mark
