CC-501 Technology Credit Union

Kanda
Kanda Quicken Windows Subscription Member ✭✭
edited March 26 in Errors and Troubleshooting (Windows)

I have been unable to download or connect to my credit union (Technology Credit Union). This has been since Thursday of last week. I tried to "reset" the account, but now I'm directed to set up an online account which does not happen and instead I keep getting the dreaded cc-501 error code.

Help.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Kanda,

    Due to the nature of this issue and the length of time with which you have been experiencing it, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order. You can read more regarding a CC-501 error message here.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance.

    -Quicken Jasmine

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  • Kanda
    Kanda Quicken Windows Subscription Member ✭✭

    Thank you. I'll do that.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Kanda,

    You are welcome.

    Please do not hesitate to reach out with any further questions or concerns!

    -Quicken Jasmine

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