Issues Connecting to Greater Texas Federal Credit Union

Wildela
Wildela Quicken Windows Subscription Member
edited March 30 in Errors and Troubleshooting (Windows)

I searched the forum and saw that another Quicken Classic User had the same issue, but as far as I can tell, no resolution was published. I am a brand new Quicken User, and I am trying to add Greater Texas Credit Union to my accounts to track the money I have there. I cannot add GTCU (It's actually called Greater Texas Federal Credit Union, FYI). I get the same error others have reported. It looks like it connects then quickly disconnects (I can't get a screenshot of that), then I get the "It's not your fault" error and it gives me the options to try again, enter manually, etc. I have gone into advanced options and made sure Web Connect was selected, and I tried with Direct Connect as well. Is there anything else I should be doing?

Screenshot 2024-02-27 120504.png
GTFCU ERROR.png

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    there is only one listed -

    1 - Can you log into the Credit Union online website with the same credentials ?
    2 - Anything with password ….. special chars, extra long, etc ?

    18634 18634 18634 Greater Texas Credit Union
    https://www.gtfcu.org/ 800-749-9732
    https://gtfcu.cbzsecure.com/ ACTIVE
    BANKING,ACCOUNTINFO&DIRECT
    BANKING&WEB-CONNECT
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

    image.png

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