trouble reconciling a brokerage statement

Question

I had to delete my brokerage account and reinstall and re-download the account. No problem with that and the balances are all fine.  However, I wanted to reconcile to my last monthly statement.   In trying to do so, it shows a big error even though the balance on the screen is correct!!  Again, beginning cash balance was zero and the ending balance is balance accurately reflected.   When I try to reconcile the account, Quicken does NOT accept that balance.  It overstate my cash balance significantly.  Updating cash balance did not help either.   Please HELP.

[Deleted User] · Answer

@dmilberg try these things, and then try the reconciliation again -

* While in the register, click on any transaction, then do a [Ctrl+Shift+Z] to recalculate transactions.
* Reboot your computer, and then restart Quicken.
* Do a validate and super validate on your data fille.

Validate:

* Go to File in Menu Bar
* Click Validate and Repair File...
* ChecK Validate File
* Click OK
* Close the Data Log

Super Validate:

* Go to File in Menu Bar
* Hold CTRL + Shift and click Validate and Repair File...
* Check Super Validate File
* Click OK
* Close the Data Log

GeoffG · Answer

"I had to delete my brokerage account and reinstall and re-download the account."

This is a drastic and typically iladvised method to resolve account balance issues. To better assist resolving your issue, it would help if you describe what you are trying to correct.