Take File offline or Reset Quicken Cloud

WinstonB
WinstonB Quicken Mac Subscription Member ✭✭
edited April 12 in Errors and Troubleshooting (Windows)

This is so frustrating. We shouldn't have to reset the cloud and lose all of our progress when the filed do not match. Why can't we just download the most recent file and continue working?

Comments

  • QuickUserPSP
    QuickUserPSP Member, Windows Beta Beta

    @WinstonB - can you clarify when and why you are using the reset? Which files are you referring to?

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Why can't we just download the most recent file and continue working?

    Download which most recent file? There is no file in the cloud for downloading? The Quicken Cloud Account (which holds the information for QMobile / QWeb) is a subset of your desktop data file and is NOT a BACKUP of your data file.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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