How do I regain my register info?

Donna Boyer
Donna Boyer Quicken Windows Subscription Member

I was trying to balance my checking account, and everything disappeared, except for the information from about a year ago, and skipping all transactions up until Yesterdays date. Is there a way to refresh all the missing transactions?

Best Answer

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Have you clicked RESET at the top of the register?

    Have you clicked on the DATE column header (possibly twice, until the arrowhead points up)?

    As a last resort, when did you last take a backup?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Have you clicked RESET at the top of the register?

    Have you clicked on the DATE column header (possibly twice, until the arrowhead points up)?

    As a last resort, when did you last take a backup?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Donna Boyer
    Donna Boyer Quicken Windows Subscription Member

    Ok Thank you so very much. Everything has returned to normal. ???

This discussion has been closed.