Black attachment scans from HP LaserjetPro MFP M29w (edit)
Attaching item via scan. Brightness and Contract settings are locked at zero, and are both grayed out, meaning I am unable to correct these settings, and all scans are black. Quicken subscription, HP LaserjetPro MFP M29w. Need advice to stop black scans.
Comments
-
I'll bite. I have no idea what you're talking about. A problem with your printer/scanner? Is this related to Quicken somehow?
Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.
0 -
I finally parsed that you're scanning to transaction attachments. Try using HP's native scan to a file and attaching the file.
Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.
0 -
yes, you are correct, Rocket Squirrel as to problem. your solution is my current workaround. Had Quicken 2017 until last week and had no problems scanning to transaction attachments. I don't understand why I hve less functionality with Quicken Upgrade. I don't understand, when choose scan > printer and get scan choices of color/grayscale/custom, they all have underlying brightness and contrast levels are 0 (zero) meaning totally black screen. And the brightness/contrast slide bars are also grayed out, and do not allow me to adjust them. How do I made the brightness/contrast bars active so I can adjust them?
0 -
Rocket Squirrel, you need not reply. After 7 days and multiple tries, scanning to transaction attachments is now working, and no brightness/contract controls are grayed out. Don't know why it just started woeking, but I'll accept miracles when I can get them 😇.
0
