Biller is still in pending status

Lneel
Lneel Quicken Mac Subscription Member
edited April 18 in Paying Bills, eBills & Scheduled Transactions (Mac)

I'm trying to add Energy United for quick pay and the biller seems to be stuck in pending status. I called the biller and they say it's a Quicken issue. Quicken Classic 7.6.1 on Mac os 14.2 I've tried to connect this biller twice.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 15

    Hello @Lneel,

    I went ahead and checked the internal status of this Online Biller and unfortunately, it shows a degraded status which is why it will fail to connect at this time. We do not have an ETA on when this degraded status will be resolved.

    image.png

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please consider this alternative to using Bill Manager. Many banks and billers, in an attempt to better secure their computer systems from hackers, are no longer willing to support third-party data aggregators like Quicken, Intuit, etc.

    cap71 avoid late fees.PNG

  • Lneel
    Lneel Quicken Mac Subscription Member

    UKR, thanks so much! I will use your solution

This discussion has been closed.

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