Can not connect to Quicken Loans a/k/a Rocket MortgageClosed

User: "lbsunbum"
✭✭
Updated by Quicken Anja

I'm running Mac version 7.6. Today, 3/25/2024, I am unable to connect to Rocket Mortgage. Following the "Resolve" prompt, entering User Name, password and last 4 of my social security, I receive the attached screenshot

I disconnected the account from downloading and re-connecting results in the same error. I am able to connect on the website which today required 2-factor authentication. My experience is that Rocket Mortgage does not require the 2-factor authentication every sign in.

Thanks

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    User: "Quicken Anja"
    Accepted Answer
    Updated by Quicken Anja

    Hello All,

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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