Rocket Mortgage (Quicken Loans) - CC-503
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Still no fix, very disappointing.
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Is there a way to directly download transactions from Rocket Mortgage?
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[Removed - Rant]
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I am confused why Quicken Classic cannot talk to Rocket Mortgage/Quicken Loans, aren't they under the same parent company? I have been trying to connect my loan for over 2 months and it is still not fixed. Is anyone still looking at this?
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Quicken can't even connect to their namesake. LOL
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May 17 and still not solved! Not acceptable!
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Moderator: the masses are seeking some advice!
- Should we disconnect our Rocket Mortgage/Quicken Loans?
- Should be update payments to our loans manually?
- Should we expect a repair to the Rocket Mortgage/Quicken Loans link or is the plan for a brand new link?
- Are there other specific recommendations we should make in the meantime during this excessive hiatus?
Everyone: I contacted RocketMorgage, and they confirmed that the service was discontinued on 3/24/24 due to Quicken discontinuing outdated service. RocketMorgage did not have any information on when or if a resolution would be available.
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As of May 21st, 2024 the connection to Rocket Mortgage (Quicken Loans) is still not working on my system as well. All other accounts update correctly with no errors.
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I still believe this is related to their change to multifactor authentication to log in. Quicken needs to add the same capability to select SMS or Email when connecting to Rocket like it took them seven months to do last year for GM Financial when they did the same thing.
On a side note, I received notification from my employer recently that Fidelity will be switching to multifactor authentication in the near future so I would expect Fidelity downloads will cease to function as well when they do. How hard would it be to add the capability for any online updating account and the choice to not use it if a particular institution doesn't require it rather than have to got through this one institution at a time???
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Is this ever going to be fixed ?
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The Rocket Mortgage problem started for me on March 24, 2024. Today is May 23, 2024!!!
I also deactivated thinking I would go thru the SETUP routine again but now it won't even display the Setup option.
I called the Quicken support line and was told that "Our customers do not use Quicken to maintain loans. They enter the payments manually" !!! 😂🤣😂🤣😂🤣 What a joke.2 -
My Rocket Mortgage download used to work and now it doesn't. Why did it quit working?
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When is this going to be fixed?
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This community alert no longer works for me: https://community.quicken.com/discussion/7948897/new-3-25-24-quicken-loans-fdp-103-cc-503/p1?new=1
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Hello @pkboucher,
The Alert was archived as a duplicate as a newer Alert was created. The original comment found here has been updated to include the link to the new Alert.
We apologize for any confusion! Thank you.
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
What is going on Quicken?!?! My mortgage hasn't updated since March 23rd. [Removed - Rant/Disruptive/Violation of Community Guidelines]
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How about some communication from the powers that be at Quicken? I have not read anything helpful or hopeful from the company in this thread for a very long time.
Please answer these questions:
What is the ETA? What is the reason? What is your apology to those of us affected? And can you provide some remedy, for example, a refund of some portion of what we are paying you so that we can keep our financial houses in order?
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I'm having the same problems connecting to Rocket Mortgage from Quicken for Mac Premier 7.7.1.
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[Removed - Inaccurate] Why is this taking so long to get the right and left hand to talk to each other?
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Here it is July and, as far as I know, there is still no resolution to this issue. Is it actually being worked or is that just something they post to these forums so we don't bother them? I've been a Quicken user for more than 20 years but I feel like it's been getting worse since they went to the subscription model. Would love to see a more frequent update with something concrete about progress…
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Hello Quicken Team. I would like to add to the chorus here. Is there an update/fix to the Rocket Mortgage issue??
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Contact Rocket Mortgage directly. If you do, you may discover what I did: Rocket Mortgage has severed its connection to Quicken and Quickbooks. If you want to download transactions to an app that tracks your Rocket Mortgage, you can use Rocket Money. But be forewarned: Rocket Money provides no year end reports such as P&L.
So, basically, I think we’re [Removed - Language]. Quicken Loans become Rocket Mortgage and exited the Quicken scene. If I’m wrong on this, please chime in.
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Would someone official from Quicken please chime in on this thread?
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I don't think any of us who are frustrated with the yearly renewal business model and lack of fix response time care whether they've severed themselves from Quicken or not. Rocket Mortgage is just another online company now who's online loans updating capability used to work. They should still be obligated to fix it regardless of whether it was a previous spin-off from the mother company or not.
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[Removed - Speculation/Off Topic]
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