Online Account Password Prompt at Startup

randomguy114
randomguy114 Quicken Windows Subscription Member ✭✭
edited May 2024 in Signing in, Passwords, and Activation (Windows)

The past few weeks, I've been prompted to sign in to Quicken several times per week. It's a hassle. What's driving this and is it just me, or happening across the board?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @randomguy114,

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

    Keep in mind that the sign-in pop-up dialog may continuously keep popping back up throughout this process, in which case you will need to continue closing it each time it pops up until you reach the full sign-in screen.

    I hope this helps!

    -Quicken Anja
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