Error when trying to re-activate Farmers & Merchants bank account for updates

Audrey B

I am using Windows subscription Quicken Classic.

I have been downloading transactions from F&M Bank of Long Beach (FMB.com) without a problem for a couple of years. Recently got an account deleted message but was able to reset and reconnect to the account. Got another account deleted error but now cannot reconnect to FMB or even create a new account for that bank.

Sorry we encountered an error. (It's not your fault)

Quicken is having trouble connecting to Farmers & Merchants Bank Long Bch

Unknown error.

No problems with any of my other accounts.

I contacted the bank and they said nothing has changed on their end and it should work.

Any advice on what to do?

Thanks.

Audrey

Audrey B

Oops it looks like this ended up in Bill Pay and should be in Add account/update. Is there a way to move it or can someone move it for me?

Thanks.