Pending credit card transactions show as a payment

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dhcernese
dhcernese Member ✭✭

I'm using R55.26 and have pending transactions turned on. I do not include them in the balance.

For Digital Federal Credit Union (DCU) credit card, the pending transactions show up as "Payment". Once they clear/post then they properly show up as a "Charge".

Anyone else seeing this?

Quicken Classic Premier R55.26 on Windows10 now. I started with MYM (Managing Your Money) on DOS

Comments

  • Quicken Kristina
    Quicken Kristina Moderator mod
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    Hello @dhcernese,

    Due to the nature of this issue, please contact Quicken Support directly for further assistance as they have access to tools that we on the Community cannot access and they are able to escalate the issue as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance!

    Quicken Kristina

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  • dhcernese
    dhcernese Member ✭✭
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    It turns out that for Digital Federal Credit Union card charges that are still "Pending", they are shown on their web site as negative. Once they are posted, they display as a positive (increased balance). No wonder Quicken is confused.

    Quicken Classic Premier R55.26 on Windows10 now. I started with MYM (Managing Your Money) on DOS

  • dhcernese
    dhcernese Member ✭✭
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    I opened a support case and they took all my info & screen shots. Their next level was investigating. …a voila! This morning, without notice, somehow all my DCU Visa pending credit charges are showing correctly as charges! (and no quicken update occurred).

    Quicken Classic Premier R55.26 on Windows10 now. I started with MYM (Managing Your Money) on DOS

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