Missing Order Number in Order Confirmation Email


I recently purchased the US version of Quicken by accident. I'm trying to request a refund but my order confirmation email is missing an order number. Any help would be appreciated, thanks in advance.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @cs-schmidt,

    We recommend that you contact Quicken Support directly for further assistance with refunds and locating your order number.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.


    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.