One Step Update
For the last several days, One Step Update has been freezing; I have to close it via the task manager. I'm using the most current version of Quicken Classic for Windows. I read through some threads in early April about the same issue but no there were no solutions. Now, it's April 29th, any brilliant ideas for suggestions?
Comments
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If you haven't done so already, please do the following actions:
- Run BOTH Validate and Supervalidate to attempt to repair your Quicken data file.
- If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate:
• Click File
• Select Validate and Repair File...
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots".
• If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken (leave it closed for about 30 secs)
• Reopen Quicken and see if the issue persists.Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File...
• Select Supervalidate File
• Click OK
• Review the Data Log. Anything interesting in there, worthwhile posting here?
• Close Quicken (leave it closed for about 30 secs)
• Reopen Quicken and see if the issue persists.1 -
I am having a similar problem—perhaps the same. When I do an update—whether one step or for a specific account—Quicken freezes for about 2 minutes before bringing up the "Enter Vault Password" prompt. After this, the update takes the usual length of time.
This problem began about a week ago (when I think I updated to version 55.26). It still occurs in version 56.9 (that dropped today).
I have both validated and supervalidated my data file and no issues were found. I have restored an old version of my data file (before the problem began) and the freeze occurs using it. So the problem appears to have been introduced in 55.26
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OK, I see the problem. Quicken appears to have an issue when updates are requested over a VPN. When my VPN is disabled, I don't get the freeze.
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The Validate and Repair process worked. THANK YOU! I'll be hanging on to the instructions for a few days in case problem re-emerges. Thanks all for you suggestions.
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