Confusing navigation

lchriste

Cannot locate an "Add New" button on most pages. E.g., product suggestions category. Maybe actually explain step by step how to start a new discussion/question or respond (Quicken Mac)? links to closed discussions do not help.

Jon

Normally the "New Post" button is in the upper right:

But if the browser window is narrow enough it turns into a round blue "+" button in the lower right:

MHSwizzleStick

The odd thing is the different behavior of the two buttons. The wide "+ New Post" button disappears off the top of the screen when you scroll down, but the round blue "+" button remains at a fixed position at the bottom right regardless of scroll position.

lchriste

Thanks for responding. I finally found the +New Post button—it does not appear on my home screen, so I had to drill down in the various categories. Here's hoping I find it again when I need it next! It is functioning well with email alerts and easy replies. Again, thanks for your response!

volvogirl

What I do if I want to make a new post is open a post in the same category (like Windows and Investing) and click on the + new post so it shows up in the same category. I was always posting in Mac for my Windows questions.

lchriste

Thanks, Jon. "new post +" only appears on one page/section (per my experience). It is very clear. However not all pages or message threads seem to display that. A simple + sign may be great speak for some folks, but for the uninitiated a simple "Reply" button would do wonders re: clarity, simplicity and avoidance of irritation.

Jon

The New Post button is for starting new discussion threads, not for replying to existing posts. While I agree it would be nice to have an actual "Reply" option to reply to someone else's comment, that wouldn't take the place of the New Post button.

lchriste

Thanks for explaining. I am replying now via a link from email. How does one reply or comment in an existing thread?

volvogirl

Just type in the Leave a Comment box at the bottom of the thread.

lchriste

Example. I am trying to reply to volvogirl's post but cannot see how to do that, so I am leaving a comment addressed to the whole thread (I think). How can I reply to a specific post?

Volvogirl: Thank you for the hint!

Jon

You can't reply to specific posts, you can only reply to the whole thread like you're doing now.

volvogirl

You did right. You just leave a comment at the end of the thread. You can tag a specific user like @Ichriste.

lchriste

Thank you!!

lchriste

Thank you, Jon. Thank you for the extra hint, volvo girl!!